Refund Policy

Yarrawonga Neighbourhood House will

All Courses

  • Provide full refunds for any course that is cancelled by YNH prior to commencement.

  • Provide full refunds to any student who cancels their enrolment with one weeks’ notice prior to course commencement.

  • Pay all refunds by cheque.

Government Funded Courses

  • Provide refunds for any course that is discontinued by YNH as prescribed by the Victorian Training Guarantee Guidelines about Fees.

  • Consider requests for refunds after course commencement on an individual basis. These requests must be made in writing to the Committee of Management. Should theCommittee of Management approve a refund, adjustments will be made, taking into account materials provided and/or returned in good condition, administration, course costs and hardship (if applicable).

Non-Government Funded Courses

  • Provide a refund of any fees less an administration fee where the student withdraws from the course less than one week prior to commencement.

  • Consider requests for refunds after course commencement on an individual basis. These requests must be made in writing to the Committee of Management