Yarrawonga Neighbourhood House will
Provide full refunds for any course that is cancelled by YNH prior to commencement.
Provide full refunds to any student who cancels their enrolment with one weeks’ notice prior to course commencement.
Pay all refunds by cheque.
Government Funded Courses
Provide refunds for any course that is discontinued by YNH as prescribed by the Victorian Training Guarantee Guidelines about Fees.
Consider requests for refunds after course commencement on an individual basis. These requests must be made in writing to the Committee of Management. Should theCommittee of Management approve a refund, adjustments will be made, taking into account materials provided and/or returned in good condition, administration, course costs and hardship (if applicable).
Non-Government Funded Courses
Provide a refund of any fees less an administration fee where the student withdraws from the course less than one week prior to commencement.
Consider requests for refunds after course commencement on an individual basis. These requests must be made in writing to the Committee of Management