Statement of Privacy

Yarrawonga Neighbourhood House Inc. (YNH) has always been committed to maintaining your privacy.  We are responsible for administering Adult Education Programs, Community Programs, Centrelink Agency, Tax Help Program, and an Information & Referral Service.  Federal and Victorian Privacy Legislation is of the utmost importance to us.

To provide a high quality and personalised service YNH often needs to collect and record your personal information.  The information collected is kept in a secure location and can only be accessed by authorised people.

When we collect your personal information we will only use it for the purposes for which it was collected.

Your personal information is used to:

  • Register you as a learner and allocate staff and resources to provide for your learning and support needs.

  • Provide information & referral and personal support.

  • Administer and manage the services we provide.

  • Develop an understanding of your personal needs in order for us to provide you with a better service.

  • Enable us to contact you or others in case of emergency. 

On occasions we may be required to disclose some personal information to other agencies or government departments.

It is important that the personal information we collect, use and disclose is accurate, complete and up-to-date. We depend on you to let us know as soon as you become aware of any errors in our records and of any changes to your personal circumstances such as your name and address. If you wish to obtain a copy of our Privacy Policy, arrange to view your personal information, or you have any questions in relation to privacy please contact the Executive Officer.

You can also write to:

Executive Officer
Yarrawonga Neighbourhood House Inc
PO Box 308
Yarrawonga Vic 3730